This is a NON-CLASSIFIED employment opportunity.  Visit the State of Colorado for Classified employment opportunities.   

The Testing Support Specialist provides students, staff, and faculty at Pikes Peak State College and community members in the Pikes Peak Region with support in delivering integrated testing services. This position provides testing services to include proctoring and administering placement testing, testing for PPSC courses, standardized and industry certification testing, CLEP and DSST testing, GED and ESL testing, and other tests determined to meet students’ needs. Testing Support Specialists operate testing software, including online and computer-based testing, follow regulations and technical support, and ensure the academic integrity of testing. All responsibilities are designed to advance retention practices, graduation rates, and overall student success across the institution.

Minimum Qualifications

• Completed Bachelor’s degree from a regionally accredited institution OR completed Associate’s degree from a regionally accredited institution with two years of professional level experience administering a variety of testing and assessment programs, teaching, or providing student support services.
• Understanding of the mission of open access institutions and their student populations.
• Demonstrated experience with Microsoft Office Suite and electronic file management.

Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge.  Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.

Preferred Qualifications

• Ability to read, write, and speak fluent Spanish.
• Master's degree in a related field.
• Experience proctoring and administering various testing or assessment programs, including national-level standardized exams.
• Experience in advising, career counseling, or student services in higher education.
• Experience working directly with diverse student populations and an understanding of Pikes Peak State College’s mission.

For full consideration, all application materials must be received by 4:00 p.m. on September 4, 2025. Applications accepted until position is filled.  

Pikes Peak State College reserves the right to close the job posting once a sufficient applicant pool has been obtained.  

Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.

Visa support is not available for this position.

Application Instructions:  Application must be submitted online.  Incomplete applications may not receive full consideration.  A complete application will include:

• Cover letter - Address the minimum and preferred qualifications in the order listed on the job announcement.
• Resume - Reflect experience, education, knowledge, skills, and abilities.  
• Unofficial Transcripts - Unofficial transcripts for all degrees conferred.  Official transcripts are required if hired for the position.  
• Professional References - Provide names and contact information for three recent professional references who can address your expertise and background for this position.

This position may be eligible for a variety of employee benefits.  Pikes Peak State College participates in the Colorado Public Employees' Retirement Association (PERA) contribution rates.

Note: Prior submission of application materials will not be considered.

Essential Functions 

Test Proctoring and Administration

General Duties, Skills, Knowledge, and Abilities

• Cultural Competency: Strong understanding of and commitment to diversity and multiculturalism. Demonstrated evidence of applying these concepts effectively in the workplace.
• Customer Service: Ability to provide high-level customer service to individuals and groups in- person, over the phone, via email, and text-message through utilizing excellent communication and organizational skills.
• Higher Education Knowledge: Familiarity with student services in higher education, with knowledge of student development and learning theories.
• Teamwork and Independence: Ability to professionally and tactfully interact, communicate, establish rapport, and work collaboratively with a wide variety of constituents, including students, faculty, staff, and community members and organizations. Ability to work independently and follow through on assignments with minimal direction.
• Technology Proficiency: Demonstrated experience with student information systems, test administration systems, and customer relationship management systems. Daily proficiency in Microsoft Office applications, including designing, creating, and maintaining forms, reference materials, databases, and training resources.
• Project Management: Aptitude for effectively prioritizing and managing multiple projects, ensuring deadlines are met without compromising quality.
• Location and Hours Flexibility: Willing to work occasional evenings and Saturdays, and work at all PPSC campuses and other locations to accommodate programming needs.

As part of the State of Colorado, PPSC offers a competitive benefits package:

• PERA retirement benefits.
• Medical, Dental, and Vision insurance coverage.
• Life and Disability Coverage.
• Flexible Spending Accounts. 
• Paid Holidays.
• Tuition Reimbursement.
• Accrued Annual and Sick Leave.
• Some positions may qualify for Public Service Loan Forgiveness Program.

This job description reflects Pikes Peak State College’s best effort to describe the essential duties and qualifications of the job.  It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job.  This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.   

EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution.  We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging.  Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.