INTERNAL ANNOUNCEMENT - Applicants must be a current, active Pikes Peak State College employee within the 2025 calendar year, any capacity.

This is a NON-CLASSIFIED employment opportunity.  Visit the State of Colorado for Classified employment opportunities.   

The college offers the possibility for alternative work arrangements such as flexplace, remote work, or flextime scheduling upon completion of training and department needs.

Anticipated start date is July 2025.

Minimum Qualifications

• Completed bachelor's degree OR completed associate degree from a regionally accredited institution.
• Two years of professional level experience providing student support within a student services organization in higher education.

Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge.  Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.

Preferred Qualifications

• Completed bachelor’s degree from a regionally accredited educational institution.
• One or more years supervisory experience to include performance planning and evaluation.
• Experience developing processes and procedures within a student services organization in higher education.
• Experience working at an open-door commuter college, to include working with nontraditional adult learners, or first-generation students.
• Bi-lingual in Spanish.
• Experience working with active-duty military in an educational environment or assisting service members obtain a college education.

For full consideration, all application materials must be received by 4:00 p.m. on May 28, 2025.  

Pikes Peak State College reserves the right to close the job posting once a sufficient applicant pool has been obtained.  

Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.

Visa support is not available for this position.

Application Instructions:  Application must be submitted online.  Incomplete applications may not receive full consideration.  A complete application will include:

• Cover letter - Address the minimum and preferred qualifications in the order listed on the job announcement.
• Resume - Reflect experience, education, knowledge, skills, and abilities.  
• Unofficial Transcripts - Unofficial transcripts for all degrees conferred.  Official transcripts are required if hired for the position.  
• Professional References - Provide names and contact information for three recent professional references who can address your expertise and background for this position.

This position may be eligible for a variety of employee benefits.  Pikes Peak State College participates in the Colorado Public Employees' Retirement Association (PERA) contribution rates.

Note: Prior submission of application materials will not be considered.

Essential Functions

• Manages administrative operations of the PSFB Learning Center to achieve the department’s daily workflow processes. Serves as a department resource with demonstrated understanding of Department of Defense (DoD) Tuition Assistance (TA) and Veteran Affairs (VA) education benefits.
• Provides direction and guidance to students as required.
• Reviews the General Education Mobile (GEM) program courses in the Academic Institution (AI) Portal (USAF application for managing TA) each semester to ensure accuracy. Works with USAF and USSF during annual review of the PPSC GEM plan.
• Develops and maintains standard operating procedures for all service aspects of the operations on PSFB to ensure high professional standards are met.
• Coordinates with DOD Education Center personnel as needed to ensure proper and efficient operation of the PPSC Learning Center. Works with the Assistant Director to ensure that learning center operations comply with the DOD and PSFB Memorandums of Understanding (MOU).
• Collaborates with appropriate faculty, staff, and Military Education Counselors to support DMVP’s and PPSC’s mission and goals.

General Duties, Skills, Knowledge, and Abilities

• Cultural competence and demonstrated evidence, understanding, and commitment to the concepts of diversity, multiculturalism, and their application in the workplace.
• Leads and manages the service desk and service process.
• Collaborates and coordinates TA processes with Fort Carson DMVP personnel.
• Updates and maintains department reports; manages file documentation and archiving for PSFB site.
• Prioritizes, manages and completes multiple projects simultaneously.
• Supports all DMVP community-building events as required. These include but are not limited to: Student Veteran Organization events, Veterans Day weeklong events, Brown Bag transition workshops, and PSFB Learning Center open house.
• Coordinates event support with DMVP Student Success Coordinator.

As part of the State of Colorado, PPSC offers a competitive benefits package:

• PERA retirement benefits.
• Medical, Dental, and Vision insurance coverage.
• Life and Disability Coverage.
• Flexible Spending Accounts. 
• Paid Holidays.
• Tuition Reimbursement.
• Accrued Annual and Sick Leave.
• Some positions may qualify for Public Service Loan Forgiveness Program.

This job description reflects Pikes Peak State College’s best effort to describe the essential duties and qualifications of the job.  It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job.  This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.   

EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution.  We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging.  Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.