Tracking Code: 40220
Work Type: Full-time
Salary: $43,506 to $44,485 annual gross
The Testing Support Specialist provides students, staff, and faculty at Pikes Peak State College and community members in the Pikes Peak Region with support in delivering integrated testing services. This position provides testing services to include proctoring and administering placement testing, testing for PPSC courses, standardized and industry certification testing, CLEP and DSST testing, GED and ESL testing, and other tests determined to meet students’ needs. Testing Support Specialists operate testing software, including online and computer-based testing, follow regulations and technical support, and ensure the academic integrity of testing.
Reports to: Coordinator of Testing
Professional level experience is defined by the Colorado Division of Human Resources: A position that involves the exercise of discretion, analytical skill, judgment, personal accountability, and responsibility for creating, developing, integrating, applying, or sharing an organized body of knowledge. Colorado revised statute (C.R.S. 24-50-135(1) allows colleges to exempt positions from the State Personnel Classified System that are determined to be professional level work.
Salary range is $43,506.00 to $44,485.00 annual gross. For full consideration, all application materials must be received by 4:00 p.m. on February 14, 2024. Applications accepted until position is filled.
Must be a State of Colorado resident or able to relocate to Colorado prior to first date of employment.
Application Instructions: Application must be submitted online. Incomplete applications may not receive full consideration. A complete application will include:
This position may be eligible for a variety of employee benefits. Pikes Peak State College participates in the Colorado Public Employees' Retirement Association (PERA) contribution rates.
Note: Prior submission of application materials will not be considered.
Test Proctoring and Administration
Determines placement based upon documentation of academic preparation, following state and institution defined guidelines. Provides pre-test advising to students regarding the need to placement testing, including providing test preparation information. Process and input transcripts, ACT, SAT, and other placement measures into student’s records. Proctors placement tests, standardized tests, and PPSC course tests with knowledge of higher education testing procedures, under the supervision of the Coordinator of Testing. Maintains training and certification requirements to administer tests and ensure their integrity. Assists students with scheduling appointments for all testing services offered by the Testing Center. Sets up and maintains exam computers, including troubleshooting IT related issues.
Assists and supports Advising & Testing operations to include intake of students, answering questions from students, staff, faculty, and community members with regard to departmental or instructional divisions to maintain compliance with institutional practices and procedures. Updates internal and external documents and marketing materials. Provides excellent customer service by answering phones, returning voicemails, and responding to emails in a timely manner.
Marketing, Outreach, and Accountability Projects
Represents department on college committees and task forces as assigned. Assists with special events, follow-up, and other service initiatives. Collaborates with internal and external partners to provide equity based, culturally competent, efficient, and fair services. Supports continuous assessment and improvement of processes affecting student enrollment and success metrics. Collects and reports testing data. Adheres to departmental tracking procedures.
General Duties, Skills, Knowledge, and Abilities
This job description reflects Pikes Peak State College’s best effort to describe the essential duties and qualifications of the job. It is not an exhaustive statement of all the duties, responsibilities or qualifications of the job. This document is not intended to exclude an opportunity for modifications consistent with providing reasonable accommodation.
EEO Statement: Pikes Peak State College is an Equal Employment Opportunity/Americans with Disabilities Act institution. We value diversity, strive for a more unified campus where all people are valued, treated fairly, and possess a sense of belonging. Pikes Peak State College encourages minorities, women, veterans and persons with disabilities to apply.
Advertised: Mountain Standard Time